Welcome to FEC Brands, operating as Family Fun Brands ("Company," "we," "our," or "us"). Family Fun Brands represents or manages entertainment venues and brands including Laser Bounce, ClawCADE, Q-ZAR, Q-AXE, The Arcade Pros, AmuseTrack, and related properties.
1. Acceptance of Terms
By accessing or using our websites, mobile sites, booking systems, messaging programs, forms, or digital services, you agree to these Terms and our Privacy Policy. If you do not agree, you may not use the services.
2. Eligibility
You must be at least 13 years old to use our digital services. If you are under 18, you may use the services only with involvement and consent from a parent or guardian.
3. Use of Services
You agree to use our services lawfully and respectfully. You may not:
- Interfere with servers, networks, security features, booking systems, or payment systems.
- Attempt to access, alter, or misuse information not intended for you.
- Use our services for spam, fraud, harassment, unlawful activity, or unauthorized commercial solicitation.
- Impersonate another person, business, brand, or entity.
4. Bookings, Purchases, and Events
When booking an event, buying tickets, purchasing game cards, reserving attractions, or submitting a service request, you agree to provide accurate, complete, and current information. Prices, availability, attraction access, event policies, refund rules, deposits, cancellation terms, and operating hours may vary by brand, location, and date. We may cancel, refuse, or correct orders for reasons including suspected fraud, errors, safety concerns, or policy violations.
5. Text Messaging
By opting in to receive text messages, you consent to receive automated transactional and/or marketing messages from Family Fun Brands and represented brands. Message frequency varies. Message and data rates may apply. Consent is not required as a condition of purchase. Reply STOP to cancel and HELP for help.
6. Intellectual Property
Website content, logos, graphics, images, text, videos, software, designs, and trademarks are owned by Family Fun Brands, represented brands, or licensors. You may not copy, distribute, modify, or use these materials for commercial purposes without prior written permission.
7. User Submissions
If you submit reviews, comments, photos, messages, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute that content for operational, customer support, and promotional purposes, subject to applicable law and privacy obligations.
8. Third-Party Services
Our services may include links, embeds, booking tools, payment processors, social networks, maps, CRM tools, and other third-party services. We do not control those third parties and are not responsible for their content, policies, availability, or actions.
9. Disclaimers and Limitation of Liability
Our websites and digital services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability. We are not liable for indirect, incidental, consequential, special, or punitive damages arising from use of the services.
10. Indemnification
You agree to indemnify and hold harmless Family Fun Brands, its affiliates, employees, representatives, and partners from claims, liabilities, damages, and expenses arising from your use of the services, your violation of these Terms, or your violation of law or third-party rights.
11. Governing Law
These Terms and your use of the services are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Nassau County, New York, unless applicable law requires otherwise.
12. Changes and Termination
We may update these Terms periodically. Continued use after updates constitutes acceptance of the revised Terms. We may suspend or terminate access to our services at any time for conduct that violates these Terms, creates risk, or harms our users, brands, systems, or partners.
13. Contact Information
FEC Brands / Family Fun Brands
Attn: Legal Department
Email: legal@fecbrands.com
Phone: (516) 234-5545
Address: 630 Old Country Road, Suite 0001E, Garden City, NY 11530