FEC Brands

800-658-8198

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800-658-8198

FEC Brands
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TERMS OF SERVICE

 

Effective Date: October 26th 2026

Last Updated: October 26th 2026

Welcome to FEC Brands (“Company,” “we,” “our,” or “us”).

FEC Brands represents and manages the following entertainment venues and brands:

Laser Bounce – Queens, Laser Bounce – Long Island, ClawCADE, Q-ZAR, and The Arcade Pros (collectively, the “FEC Brands Properties”).

By accessing or using our websites, mobile sites, booking systems, SMS programs, or digital services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

1. Acceptance of Terms

By accessing, browsing, or using our Services, you agree to comply with these Terms, our Privacy Policy, and any other posted policies.

If you do not agree, you may not use our Services.

We may update these Terms periodically. Continued use after updates constitutes your acceptance of any revised Terms.

2. Eligibility

You must be at least 13 years of age to use our Services.

If you are under 18, you may use our Services only with parental or guardian consent.

3. Use of Services

You agree to use our Services lawfully and respectfully. You may not:

  • Interfere with or disrupt any servers, networks, or security features.
     
  • Attempt to access or modify data not intended for you.
     
  • Use our Services for commercial solicitation or spam.
     
  • Impersonate another person or entity.
     

Violation of these Terms may result in suspension or termination of your access.

4. Online Bookings and Purchases

When booking an event, purchasing tickets, or making a reservation through our Site:

  • You agree to provide accurate, complete, and current information.
     
  • All sales are subject to our posted refund, deposit, and cancellation policies.
     
  • Prices and availability are subject to change without notice.
     

We reserve the right to cancel or refuse any order for any reason, including pricing errors or suspected fraud.

5. Text Messaging (A2P Compliance)

By opting in to receive text messages, you consent to receive automated marketing and informational messages from FEC Brands, including messages from:

Laser Bounce – Queens, Laser Bounce – Long Island, ClawCADE, Q-ZAR, and The Arcade Pros.

Message Terms:

  • Message frequency varies.
     
  • Message and data rates may apply.
     
  • Consent is not required for purchase.
     
  • Reply STOP to cancel; reply HELP for help.
     
  • For support, email info@fecbrands.com.
     

We comply with the Telephone Consumer Protection Act (TCPA), CTIA A2P messaging guidelines, and relevant carrier policies.

6. Intellectual Property Rights

All content on this Site and associated materials—including logos, text, graphics, images, videos, software, and trademarks—is the property of FEC Brands or its licensors.

You may not copy, distribute, modify, or use any materials for commercial purposes without prior written permission.

7. User Submissions

If you post, upload, or submit content (e.g., reviews, photos, comments), you grant FEC Brands a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display such content for promotional and operational purposes.

You represent that your submissions do not infringe on others’ rights or contain unlawful material.

8. Disclaimers and Limitation of Liability

Our Services and content are provided “as is” without warranties of any kind, express or implied.

To the fullest extent permitted by law:

  • FEC Brands disclaims all warranties of merchantability, fitness for a particular purpose, or non-infringement.
     
  • We are not liable for damages arising from use or inability to use the Services, including lost profits or data, even if we have been advised of such damages.
     

Some jurisdictions (including New York) do not allow certain limitations of liability. In those cases, our liability will be limited to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless FEC Brands, its affiliates, employees, and representatives from any claims, liabilities, damages, and expenses (including attorneys’ fees) arising from:

  • Your use of our Services;
     
  • Violation of these Terms; or
     
  • Violation of any law or third-party rights.
     

10. Third-Party Links and Services

Our Services may include links to third-party websites or tools we do not control.

We are not responsible for their content, policies, or actions. Use them at your own risk.

11. Data and Privacy

Your use of our Services is governed by our Privacy Policy, which explains how we collect, use, and protect your information in compliance with U.S. federal, New York State, and A2P messaging regulations.

Please review our Privacy Policy for details.

12. Governing Law

These Terms and your use of our Services are governed by the laws of the State of New York, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the state or federal courts located in Nassau County, New York.

13. Termination

We may terminate or suspend access to our Services at any time, without notice, for conduct that violates these Terms or is harmful to other users, us, or third parties.

14. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information

For questions or concerns regarding these Terms, please contact:

FEC Brands

Attn: Legal Department

Email: legal@fecbrands.com

Phone: (718) 263-5700

Address: [Insert Business Address]

For questions, data requests, or to opt out of communications, contact us at:

FEC Brands

Attn: Legal Department

Email: legal@fecbrands.com

Phone: (516)234-5545

Address: 630 Old Country Road, Suite 0001E, Garden City, NY 11530

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FEC Brands

800-658-8198

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